Privacy Policy

For each visitor to our Web page, our server automatically recognizes no information regarding the domain or email address. We collect the email address of those who communicate with us via email and aggregate user specific information on pages consumers access or visit.

The information we collect is used for internal review and is then discarded. We use collected information to improve the content and layout of our Web pages, and to contact consumers for marketing purposes.

Shipping & Handling

Merlot Skin Care offers delivery with UPS Ground service only.

For orders within the U.S. Shipping & Handling is a flat rate of $6.95 (No matter how many products you order) FREE SHIPMENT for the purchase of any products over $75.

For orders to Canada Shipping & Handling is a flat rate of $12 with the customer responsible for any tax or duty.

We are not able to deliver any parcel to a PO Box address.

We will ship to offices and businesses, but we require suite and floor numbers, if applicable.

There are no deliveries on weekends or holidays at this time.

Every effort will be made so you can experience products from Merlot Skin Care.

Return Policy

Merlot Skin Care ensures easy returns. You may return any item for any reason within 14 days of receipt for a refund of the purchase price, less shipping charge.

Please include the following information with your returned goods.

If this information is not included, refund can take longer to receive.

1. Customer Name
2. Date of Order
3. Product name
4. Reason for return
5. Return for replacement, exchange, or refund

Please allow 10 - 15 business days from the time the item is received to process a refund.

Please call (800)738-0256 for return instructions.

For your protection, please use UPS or Insured Parcel Post for return shipment.

All products are made in the USA. No animal testing.