Policies

Privacy Policy

For each visitor to our Web page, our server automatically recognizes no information regarding the domain or email address. We collect the email address of those who communicate with us via email and aggregate user specific information on pages consumers access or visit.

We never share or sell our customers names, billing, or contact information. The information we collect is used for internal review and is then discarded. We use collected information to improve the content and layout of our Web pages, and to contact consumers for marketing purposes.

As you browse www.merlotskincare.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with www.merlotskincare.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.

Shipping & Handling

Merlot Skin Care ships via the United States Postal Service.

Orders typically ship out within 2-3 business days.

For orders within the U.S. Shipping & Handling is a flat rate of $7.95 (No matter how many products you order) FREE SHIPMENT for the purchase of any products totaling $50 or more.

For orders to Canada Shipping & Handling is a flat rate of $12 with the customer responsible for any tax or duty.

We are now shipping to PO Boxes.

We will ship to offices and businesses, but we require suite and floor numbers, if applicable.

There are no deliveries on Sundays or holidays at this time.

Every effort will be made so you can experience products from Merlot Skin Care.

Return Policy

NO REFUNDS ON SALE ITEMS OF 25% OFF OR MORE. (including buy one get one offers)

Merlot Skin Care ensures easy returns. You may return any item for any reason within 14 days of receipt for a refund of the purchase price, less shipping charge.

Please include the following information with your returned goods.

If this information is not included, refund can take longer to receive.

1. Customer Name
2. Date of Order
3. Product name
4. Reason for return
5. Return for replacement, exchange, or refund

Please allow 10 - 15 business days from the time the item is received to process a refund.

Please call (800)738-0256 for return instructions.

For your protection, please use UPS or Insured Parcel Post for return shipment.

Web Site Security

Our pricing reflects increased production costs.
Our products are high quality and made in the USA. No animal testing.